（不是那么）复仇的甜味

I recently came across an article touting the top 10 revenge stories in sports. There was the story of LeBron James besting the Golden State Warriors to bring a title to Cleveland in 2016 after the Warriors ruined the same opportunity the year before.

Also included was Tom Brady’s NFL Super Bowl victory in the year he sat out for four games because of the deflated football “scandal” now affectionately known as “Deflategate.”

The revenge story of Green Bay Packers Hall of Fame Quarterback Brett Favre was the one that stung most for me. I have vivid memories of Favre’s “unretirement” and ultimate inclusion on the roster of the Green Bay division rival, Minnesota Vikings. Favre returned to Lambeau Field four games into the 2009 season and threw for three touchdowns on his way to a win over my beloved Green Bay Packers. As much as I loved Favre during his time as a Packer, I wasn’t sure I would ever forgive him.

复仇可能是如此甜蜜;这是一个如此伟大的动机，并且导致惊人的结果，除非没有。

考虑合同加工操作的所有者，他得知他最优惠的客户，他为自己为服务的高调公司决定将他们的业务簿传递给竞争对手。一旦恶心消退，他会收集他的感官，愤怒在他的血管上升。他的拱式纪念庆祝胜利的战士几乎无法忍受。“我会告诉他们，”他解决了。他抛出了大量的能量，窃取了他的竞争对手的关键客户之一，最终他成功了。没关系，他不得不削减他的标准边际赢得业务，而且由此产生的财务影响到他的公司几乎是盈亏平衡 - 他已经证实了他的报复。这将教他们。

金属供应商了解一位关键员工已将船舶汇集到竞争公司。在她的出口采访中，她解释说，她在当前的位置看不到足够的上行流动性，而公司的文化在去年的情况下变得有些毒性。雇主首先感到失望，对自己微笑。显然，员工忘记了她在船上签署的非竞争协议。反对前雇员和她的新雇主的随后的诉讼分散了前雇主的注意力，从一年多地增长他们的业务。最终，他成功赢得了一个小判断力。甜蜜的复仇。

For years a contract CNC company has had an understanding with one in the next state over. You stay out of our backyard, and we’ll stay out of yours. But the other company’s next generation of leadership doesn’t see it that way, and suddenly it is learned that several jobs have been lost to them. So when a potential customer in the next state calls and asks for a competitive bid, the opportunity for revenge has presented itself. Forget for the moment that the potential customer requires parts to be delivered at no charge, requires special packaging and handling not expected of their current supplier, and all at a lower price than what they currently incur. Forget all this. The new competitor must be taught a lesson, and the opportunity is now.

Operate a business long enough and eventually one will feel wronged. By a departing employee, a buyer trying to earn a bonus by moving the work currently done for their company, by a competitor who steals a customer. The majority of the time I have seen a business leader seek vengeance (and admittedly the times I have attempted to exact revenge myself), it does not end well. For the price paid in return, in the form of lower margins and the distraction that costs us other opportunities, is generally higher than the benefit of revenge.

Much better than retaliating is to take the anger, the hurt and the resentment and turn it into positive energy. Focus on improving service to customers, building a welcoming culture and driving down cost, which in part, enables competitive pricing. When you do so, customers and employees want to stay, and isn’t that the sweetest revenge of all?

What’s more, time has a way of easing the need for retribution. For more than a quarter century, I’ve experienced my share of anger and rage over business situations, all of which were eventually swallowed up and smoothed over with time.

Heck, when the Green Bay Packers retired Favre’s number in 2015, I cheered with just about every other Packer fan. If I could get over Favre’s betrayal I can get over just about anything.