Baldrige...And The Sharing Of Best Practices
Many of today’s quality or business standards provide a framework that allows you the flexibility to define what is most effective for your organization. The ISO-based standards provide core system requirements that are now considered fundamental to having the ability to capture new business. The Malcolm Baldrige Quality Program is based on criteria (the standard) that focus on a much broader series of requirements not mandated by other standards and guidelines.
Many of today’s quality or business standards provide a framework that allows you the flexibility to define what is most effective for your organization. The ISO-based standards provide core system requirements that are now considered fundamental to having the ability to capture new business. The Malcolm Baldrige Quality Program is based on criteria (the standard) that focus on a much broader series of requirements not mandated by other standards and guidelines.
Most critical to the implementation of any standard is the importance of understanding what is required and educating those who need to be part of the process. With ISO, sometimes the completion of the audit process to maintain
certification becomes an over-inflated focus.
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With the Malcolm Baldrige process, winning the "award" is not the true goal of the program. With both ISO and Malcolm Baldrige programs, it is the educational process that is most important. It is taking your organization on a continual learning process and ensuring that people partake in this system progression. This learning process is the "best practice" on which we need to focus.
Baldrige概述。马尔科姆波多里奇国家质量的程序national education program based on the Baldrige Criteria for Performance Excellence. It emphasizes continuous improvement, innovation, integration of processes and results. The program was developed with the idea of increasing the competitiveness, quality and productivity of U.S. organizations for the benefit of all citizens.
马尔科姆·巴尔德里奇(Malcolm Baldrige)国家质量奖是美国组织可以获得的卓越表现的最高国家认可。美国国会于1987年建立了该奖项计划,以表彰美国公司在质量和业务绩效方面的成就。它还建立了,以提高人们对质量和卓越性能作为竞争优势的重要性的认识。
转移的焦点。虽然Baldrige流程最初可能是考虑到美国制造业的改善而驱动的,但现在的应用程序显示了愿意申请的人的关键转变。四十五个制造公司在1988年开始颁发过程时选择申请。2007年,两家制造商认为这一过程具有价值。所有申请人都从现在到哪里?他们来自医疗保健部门。2007年,该奖项有42名医疗保健申请人。
通常,在任何给定年份内,Baldrige奖的申请人少于100名。要关注的实际数字是成千上万的公司使用标准作为其计划过程的附加意见。
组织不必经过申请流程即可找到标准的价值。对要求的自我评估和分析对于组织就像完整的审核一样有益。毕竟,许多公司
处于其组织发展的不同阶段。将标准用作他们当前正在做的事情的基准,并保持遵守规定的遵守情况,可以像任何方法一样有效。
查看包括Baldrige标准在内的任何标准的关键是将其视为一个教育过程,而对“奖励”一词的关注较少。当获得奖励时,往往会有集体的宽慰,支持这项成就的支持系统和人员受损。
Approach this educational process at your own pace. You have the opportunity to do a cost-effective (free) self-assessment. After your own gap analysis review, you can always make the choice to go deeper within the application process.
共享信息。Those who win the Baldrige Award are required to share their best practices with other businesses at the national "Quest for Excellence" Conference. In 2007, five winners shared their ideas and approaches with conference attendees.
PMPAmembers drive the improvement and the vision for their association. It is the members who push the vision in their districts with programming unique to the economic times, regulations and district locations. It is the members’ participation in the variety of committees and a driving philosophy predicated on teamwork and participation that will trump anything that could be done by an individual that continues to push members toward excellence.
PMPA成员用于推动协会最佳实践共享的“标准”是基于对过去的尊重,目前表现的动力以及对未来的热情。
Baldrige流程突出显示的共享类型是Precision Machined产品协会自1933年以来一直在做的事情。该协会在1961年通过在国家技术会议上提供相关的技术内容采取了额外的一步。
173家公司参加了2008年PMPA全国技术会议,其中30家公司以正式的方式(与技术会议)共享想法。这些公司的大部分平衡在非正式的网络会议上分享了他们的想法和实践。
Sharing Best Practices?如果在国家会议上分享PMPA成员的最佳实践,当地会议和列表服务中有任何迹象,那么精确的加工行业可能会发现它已经采用了一些Baldrige标准。您的公司呢?要了解更多信息,请访问:http://www.baldrige.nist.gov/criteria.htm
蒙特吉他是ASQ认证的质量审核员,最近被任命为2008年的Malcolm Baldrige质量奖。